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With the MEDDI platform…
Track resolution time, number of interactions, and how many requests are handled by individual workers without handing over. Worker statistics allow you to optimize workload and efficiency.
Supervision Center
is an optional feature that allows you to take all requests and forward them to specific workplaces or workers. The system supports adding notes to individual tasks and automatic allocation of tasks based on team performance. This ensures that requests are efficiently handled by those with spare capacity.
Dynamic prioritization of tasks
then ensures that all requirements are properly prioritized. Users can clearly see which tasks have high priority, allowing them to plan their tasks efficiently and reducing the number of missed requests.
CRM MEDDI
At the same time, the system monitors outstanding tasks and warns of the need for their completion or escalation. This ensures that no request is left unaddressed.
MEDDI CRM
incredibly time-saving for healthcare facilities
fewer phone calls
faster handling of requests
maximum overview of staff performance
maximum overview of staff performance
Try MEDDI for yourself
Installing and setting up the app is a matter of a few clicks. So why waste time?
